Knowledge Specialist (Microsoft Tools)

Location: Peoria, Illinois
Company: Aditi Consulting
Salary: USD
Industry: IT
Job Type: Full Time
Contact: Aditi Consulting
Posted: 12 days ago
Reposted: 5 days ago
Position's Contributions to Work Group:
  • Identify knowledge article needs and drive suitable knowledge initiatives that deliver on our brand promise.
  • Responsible for the development of effective knowledge article templates and the development of customer and agent faci